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Originally Posted by fluffysheepsupporter
What the hell is this all about? Smart used to be someone who is well dressed. Nowadays it is something which is no more than keeping up with the Jones's and creating a profit for the provider.
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Its a corporate approach to driving performance within an organisation. Done right it can work, in the right environment. Not sure this works here though. The strategy house is a corporate thing too, ive seen it used with every big organisation ive worked in over the last 20 years.
Whats been produced on the whole for me is a POS. Many of the things on here are one off items rather than indicators of performance. Take the membership goals... Perhaps should have said, increase incremental memberships by 1% each quarter. The time boxing on these is mental too... They will have to move the dates out on a fair few.
Fallen short is the term that comes to mind. Intentions are probably good but execution not so much.