Quote:
Originally Posted by LlayDragon
That's for us, they've only just bought the club.
If you're trying to illustrate this to our new owners you paint a picture of the season overall with the stats in there. Not by acting like a bunch of reactionary idiots.
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I haven’t endorsed or suggested anyone acts like a reactionary idiot. The statistics speak for themselves and customers complaining about the product they are being sold is not a new concept in any line of business the world over. Customer feedback is the way companies improve the product they are supplying.