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Old 22nd May 2017, 13.51:07   #1-0 (permalink)
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Default WST Renewal

Astounded the WST renewal process via the website clearly hasn't been improved since 2012.

Just wanted to renew my membership for the season and the page has directed me to selecting season/package - currently won't let me continue.

Surely this is basic stuff? tried 2x different browsers and still no joy. Don't particularly want to go back to the stone age with a postal order.
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Old 22nd May 2017, 13.55:41   #2-0 (permalink)
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Default Re: WST Renewal

You used to be able to do it via seatadvisor on the main site (same one you buy match tickets through). Looks like it's disappeared though?
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Old 22nd May 2017, 13.56:42   #3-0 (permalink)
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Default Re: WST Renewal

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Originally Posted by diablo1981 View Post
Astounded the WST renewal process via the website clearly hasn't been improved since 2012.

Just wanted to renew my membership for the season and the page has directed me to selecting season/package - currently won't let me continue.

Surely this is basic stuff? tried 2x different browsers and still no joy. Don't particularly want to go back to the stone age with a postal order.
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For me, membership is clearly the weak link of the WST board, hopefully some fresh blood can join that team to give it some imputus. Your's is a common iussus with difficulties people find renewing which is basic stuff but we should be aiming higher than that, membership being lower than our average gates is unacceptable
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Old 22nd May 2017, 14.05:16   #4-0 (permalink)
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Default Re: WST Renewal

When does the yearly membership end - is it the last day of May ?
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Old 22nd May 2017, 14.33:37   #5-0 (permalink)
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Default Re: WST Renewal

I've not had any confirmation for mine or the junior dragons when I renewed
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Old 22nd May 2017, 14.56:36   #6-0 (permalink)
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Default Re: WST Renewal

Season/Packages - Select Series

This is the link but there is no option to buy a membership. Took me a while to find it, its not on the official site but hidden away on the WST site.

And then we wonder why the membership is so low??

Gob smacking.
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Old 22nd May 2017, 15.16:51   #7-0 (permalink)
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Default Re: WST Renewal

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Originally Posted by Phils-an-alki View Post
Season/Packages - Select Series

This is the link but there is no option to buy a membership. Took me a while to find it, its not on the official site but hidden away on the WST site.

And then we wonder why the membership is so low??

Gob smacking.
Agree, but if it was a cup match at Stoke on Saturday, it would be found easy enough.

Set up a SO and forget about renewing, you never have to.
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Old 22nd May 2017, 15.18:34   #8-0 (permalink)
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Default Re: WST Renewal

Am I the only one, but I never have to renew mine..
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Old 22nd May 2017, 15.20:43   #9-0 (permalink)
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Default Re: WST Renewal

mine automatically renewed. I have the confirmation email about a week ago
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