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Old 13th February 2020, 04.30:30   #1-0 (permalink)
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Default Communications failures - or are these the priorities discussed?

Many seem to feel that communications from the club regarding things like football news, injuries, new players or targets, performances and so on are lacking.

The Minutes of the December Board Meeting included the following item:

"Communications

Communications UpdateDec2019.pdf (which could not be read as it is a "secret" file)

Discussions around Q&A.

Positive exercise. One or two minor challenges, including a small number of emails containing a huge number of questions.

SH and SSH both think that we should make invitation to him to come in to have the questions answered. Agreed by the board.

ACTION: Board to respond to individual who asked 81 questions with an invitation to discuss matters in person."

I make that a total of 4 short paragraphs to tell us what's going on.

Some fans (ok - many fans) have criticised the emphasis placed by the Board on "community" actions. Is that fair? Well, if the time spent on them, and the comparison with football matters is anything to go by, the critics might well be right!

Here's the relevant extract from the same meeting's Minutes:


"7. Community Group

text_2019-12-16.pdf (another "secret" file)


Junior Dragons Christmas Party went well.
SSH – thank you to Dean and the team. They were there for 11.00am and for the duration of the party.
SSH – a number of players brought their own children and they really enjoyed it.
SSH – really positive feedback. All the parents gave good feedback.
Feedback positive on social media.
Christmas Cards have gone out. Positive feedback on social media about this.
SSH – players were really good with the children.
SH – Welsh translation didn’t translate and didn’t make sense. Translated literally
GJ – if we do the work now, it will be fine for 2020.
SH – ask SH to do translation.

Grant applied for, up to £500.00, from Football v Homophobia. Will cover the cost of the kit.
Kits will be auctioned off after to raise money.
SSH – specific cause. Homeless in Wrexham?

SL - Louise Englefield from Football v Homophobia to attend Torquay game on 15th. Helen Hardy to attend

SL - Hospital visit happened today. Went well. Gemma Hogan taken up there. Big thanks to Geoff and Commercial. More stock from the shop taken. More presents Wrexham AFC related.

SL – To arrange meeting with DSA. They proposed this Friday. Urge progress with the second platform.

SL – Taken over running of existing platform from DSA which is being run smoothly. Bulk of same people running the platform. Only cost to the club is supply of tea and coffee.

SL – arrange meeting with Public Health Wales in the New Year.

SL – Gresford Colliery shirts downstairs ready for presentation on Boxing Day. Publicity shot in front of the wheel in Gresford. They will have all three framed shirts.

SSH – when are supporters’ group to receive match worn shirt? PJ to speak to Geoff Scott.

GJ – disabled platform plans with Phil Salmon. Original plans rejected by WCBC. Plans re-drawn. He has the materials to build, and it is ready to put together. On board meeting agenda for tomorrow night. New plans are better. Have full support of Dave Sharp (planning officer). Blessing of all the people that could stop it happening. Kit is three-quarters assembled in workshop. Matter of days assembling it on site here. Plans just need to be approved by Council.

ACTION: PJ to speak to Geoff Scott about supporters’ group receiving match worn shirt."

I lost count of the paragraphs but the length of the report speaks volumes.

I'm not suggesting that the subjects covered are unimportant, but merely asking if they have their priorities right...

Last edited by The Only Way Is Up; 13th February 2020 at 04.34:31..
Old 13th February 2020, 08.03:36   #2-0 (permalink)
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Default Re: Communications failures - or are these the priorities discussed?

It's hard to answer without seeing the full minutes/agenda.

Community group is point 7, so that must be lower priority than what was in the 6 other items. Impossible to make a comparison when we dont know how much time was spent discussing each point.

Which parts of the community would you stop doing if you were on the board? The hospital visit? Disabled platform? I imagine they would get criticised if they did

Who asks 81 questions? At least whoever it is now has the chance to go and ask the board

Last edited by The Method Maws; 13th February 2020 at 08.06:57..
Old 13th February 2020, 08.12:37   #3-0 (permalink)
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Default Re: Communications failures - or are these the priorities discussed?

Quote:
Originally Posted by The Method Maws View Post
It's hard to answer without seeing the full minutes/agenda.

Community group is point 7, so that must be lower priority than what was in the 6 other items. Impossible to make a comparison when we dont know how much time was spent discussing each point.

Which parts of the community would you stop doing if you were on the board? The hospital visit? Disabled platform? I imagine they would get criticised if they did

Who asks 81 questions? At least whoever it is now has the chance to go and ask the board
Surely it's common knowledge that the 81 questions were collated by someone on here and then sent on to the board? And surely the board are aware of this?

Or have I got this wrong?
Old 13th February 2020, 08.16:21   #4-0 (permalink)
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Default Re: Communications failures - or are these the priorities discussed?

Quote:
Originally Posted by FieldtownRed View Post
Surely it's common knowledge that the 81 questions were collated by someone on here and then sent on to the board? And surely the board are aware of this?

Or have I got this wrong?
Its only common knowledge if you read every post on RP.

Was it stated at the start of the email sent to the board that this was the case? If so they should be aware of it
Old 13th February 2020, 08.17:21   #5-0 (permalink)
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Default Re: Communications failures - or are these the priorities discussed?

Speaking personally, right now I don't give a monkeys about any of the "community" programs.

The club board should be discussing one topic, and one topic only, and that is why is our once great FOOTBALL club in a relegation battle at the wrong end of the fifth tier of the league structure, what are we going to do about it, and how are we going to avoid this ever happening again.

Once those matters have been addressed they can discuss football versus Homophobia till the cows come home.
Old 13th February 2020, 09.45:09   #6-0 (permalink)
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Default Re: Communications failures - or are these the priorities discussed?

Quote:
Originally Posted by The Method Maws View Post
It's hard to answer without seeing the full minutes/agenda.

Community group is point 7, so that must be lower priority than what was in the 6 other items. Impossible to make a comparison when we dont know how much time was spent discussing each point.

Which parts of the community would you stop doing if you were on the board? The hospital visit? Disabled platform? I imagine they would get criticised if they did

Who asks 81 questions? At least whoever it is now has the chance to go and ask the board
If this was a criticism from the club to a message posted to shine a light on some of the issues that many fans have complained about, I'm sure that someone would tell the author of that criticism to get off his backside and look at the full Minutes on the WST website.

The positioning of an Agenda item does not necessarily reflect its importance, and is certainly not a prerequisite of good business practice.

Returning to those particular Minutes, you have completely ignored the main thrust of comparing the two items: Whereas the Communications section communicates virtually nothing, the Community section goes into considerable detail. While some do criticise the Board for focussing too closely on community inclusion, many more criticise them for failing to let the fans know what is being done to reverse the appalling results of matches, and to remedy our current relegation threat.

If focussing on the fact that reading about "Christmas cards having been sent out with positive media responses" is more important to you than being informed about what the Club is doing to try to avoid relegation, (about which there was very little Minuted other than five minor points in a different section, with information hidden instead within a "secret" file) then you are entitled to your opinion. I'd venture that thousands of fans would disagree with you though!

There are many fans who grumble without telling the decision makers what they are unhappy about. What difference should it make if one fan asks 81 questions, rather than 81 fans asking one question each? He showed more initiative in taking that step than the other 80 fans who stayed silent! Agreed?

Last edited by The Only Way Is Up; 13th February 2020 at 09.48:03..
Old 13th February 2020, 09.46:09   #7-0 (permalink)
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Default Re: Communications failures - or are these the priorities discussed?

Quote:
Originally Posted by The Method Maws
Who asks 81 questions? At least whoever it is now has the chance to go and ask the board
They were collated by someone to avoid duplication. You know this, as you posted in the thread he started following the Q & A!

Q&A REVIEW | Your thoughts, was your question answered?
Old 13th February 2020, 09.47:14   #8-0 (permalink)
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Default Re: Communications failures - or are these the priorities discussed?

Also how hard is it to make sure that the Welsh on the Christmas cards makes sense?!
Old 13th February 2020, 09.56:15   #9-0 (permalink)
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Default Re: Communications failures - or are these the priorities discussed?

Quote:
Originally Posted by Jaded View Post
They were collated by someone to avoid duplication. You know this, as you posted in the thread he started following the Q & A!

Q&A REVIEW | Your thoughts, was your question answered?
Ouch!
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Old 13th February 2020, 09.58:18   #10-0 (permalink)
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Default Re: Communications failures - or are these the priorities discussed?

Quote:
Originally Posted by The Method Maws View Post
Its only common knowledge if you read every post on RP.

Was it stated at the start of the email sent to the board that this was the case? If so they should be aware of it
1/10 - Feeble effort.
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