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Old 13th September 2020, 09.13:36   #55-0 (permalink)
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Joined: Sep 2006
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Default Re: Join the wst.

Rejoined, Had to fiddle a bit with my date of birth but otherwise no problems had two Emails back confirming the transaction.
Old 13th September 2020, 09.20:31   #56-0 (permalink)
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Joined: Dec 2010
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Default Re: Join the wst.

Quote:
Originally Posted by Red Light View Post
There are numerous issues here - it smacks of not being trialled & tested properly from a punters point of view - during the lockdown my shopping has virtually transformed 'totally' - I have purchased numerous products and have to say paying £15 to re join the WST is the most difficult / problematic system I have encountered.

The downside of not having a better on line system is it is creating totally avoidable work for others - many seem to be giving up and sending in cheques - some may not bother at all.

The on line system needs re visiting by those that have set it up - some guidance notes / problem solutions attached to the system might help some.
What a shambles! Just spent ages trying to pay via the “portal” and it just doesn’t work.
According to the email, the sub is £12 per annum so I have paid via BACS at my own risk due to my bank being unable to verify the account details. I just hope whoever is administering this can read a bank statement which is probably printed on parchment paper as I have paid for my membership and my Dad’s but did ensure that the correct ID numbers were used as the reference.

Will we be sent new membership cards?
Old 13th September 2020, 09.24:53   #57-0 (permalink)
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Default Re: Join the wst.

I had my email last week clicked on the link and had no trouble, I did get a message saying timed out, but I did get a confirmation email saying transaction completed.
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Old 13th September 2020, 10.42:27   #58-0 (permalink)
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Joined: Jul 2009
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Default Re: Join the wst.

Quote:
Originally Posted by Red Light View Post
There are numerous issues here - it smacks of not being trialled & tested properly from a punters point of view - during the lockdown my shopping has virtually transformed 'totally' - I have purchased numerous products and have to say paying £15 to re join the WST is the most difficult / problematic system I have encountered.

The downside of not having a better on line system is it is creating totally avoidable work for others - many seem to be giving up and sending in cheques - some may not bother at all.

The on line system needs re visiting by those that have set it up - some guidance notes / problem solutions attached to the system might help some.
Just joined after a couple of years away. Found it very easy or maybe I was just lucky lol
Old 13th September 2020, 11.19:21   #59-0 (permalink)
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Default Re: Join the wst.

Quote:
Originally Posted by totesey2 View Post
Rejoined, Had to fiddle a bit with my date of birth but otherwise no problems had two Emails back confirming the transaction.
How did you input your date of birth ?
There is a square on the far right of the screen line - I hit this and it gave me the ability to scroll through the decades - took ages - the older you are the further back in time you have to scroll - is there a quicker way - does anyone know which may help others especially with the clock ticking down.
Old 13th September 2020, 11.36:42   #60-0 (permalink)
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Default Re: Join the wst.

Quote:
Originally Posted by Red Light View Post
How did you input your date of birth ?
There is a square on the far right of the screen line - I hit this and it gave me the ability to scroll through the decades - took ages - the older you are the further back in time you have to scroll - is there a quicker way - does anyone know which may help others especially with the clock ticking down.
If you set your date of birth for this year for example 15/08/2020 then press set on the bottom right corner. Then open up the date of birth and click on the year 2020 you can then scroll back through the years in seconds and press set when you get to your correct birth year.
Old 13th September 2020, 19.23:18   #61-0 (permalink)
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Joined: Mar 2005
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Default Re: Join the wst.

If any commercial website was this difficult to pay into the firm would go bankrupt.
Old 13th September 2020, 22.26:53   #62-0 (permalink)
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Default Re: Join the wst.

Quote:
Originally Posted by moldroadred View Post
Link wouldn’t work on my iPad or computer so I had to use PayPal
Hi there

Sorry its so late in the day to bring this up, but over the weekend it has become apparent that Flowte (the payment website) may have some compatibility issues with Apple based browsers.

Maybe trying an alternative browser will give better results.

Regards

Glyn.
Old 13th September 2020, 23.56:18   #63-0 (permalink)
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Joined: Jan 2010
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Default Re: Join the wst.

Quote:
Originally Posted by Dodgy Keeper View Post
Hi there

Sorry its so late in the day to bring this up, but over the weekend it has become apparent that Flowte (the payment website) may have some compatibility issues with Apple based browsers.

Maybe trying an alternative browser will give better results.

Regards

Glyn.
I struggled initially, but as I'm an actual IT Consultant, and to save some of the last minute brigade some time, I thought I'd test out some Apple devices/browsers I have handy (all patched to latest versions):

iOS/iPadOS (13.7)
Safari: Doesn't work
Firefox: Doesn't work
Chrome: Doesn't work
Opera: Doesn't work

MacOS (Catalina 10.15.6)
Safari: Doesn't work
Firefox: Doesn't work
Chrome: WORKS LIKE A CHARM! WOO-HOO!
Opera: Doesn't work

(NB: That Dodgy Keeper account is a different Glyn)
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