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Old 31st August 2021, 07.52:19   #28-0 (permalink)
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Default Re: Southend Away

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Originally Posted by benwilliams View Post
How did you resolve it Mike? Did you pay the £10? If not what membership number did you use to activate?
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Hi Ben
I had to request a change of password through tickmaster & to be fair, it was fairly straightforward from there, I have also paid the £10 membership
Old 31st August 2021, 07.52:50   #29-0 (permalink)
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Originally Posted by DenbighRed View Post
It sounds as though the ticketmaster membership is a separate thing completely from the club membership which was free to join until the end of May. My friend was confused he was having to pay another £10 when he assumed he was already a member.

If this is the case the club has communicated it really poorly.
I agree, it was annoying me so much I just paid the extra £10 but ive also emailed the club cc Fleur and Humphrey asking for an explanation so will post reply if I get one
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Old 31st August 2021, 07.53:45   #30-0 (permalink)
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Hi Ben
I had to request a change of password through tickmaster & to be fair, it was fairly straightforward from there, I have also paid the £10 membership
Thanks Mike I've done it paying the £10 now but still don't think I should have had to! I wonder whether its some data entry thing in that the free membership sign ups simply haven't been copied over to the ticketmaster system
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Old 31st August 2021, 07.54:49   #31-0 (permalink)
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Default Re: Southend Away

If you jump on the club coaches, can you leave your car at the ground?
Old 31st August 2021, 07.56:25   #32-0 (permalink)
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Default Re: Southend Away

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Originally Posted by stevewxm View Post
Just paid for tickets on ticketmaster but only had an e mail reply saying they have been purchased, how do you get the actual tickets !
Looks like they're posting them to me.
Hmm and it's Tuesday already, surely the club copuld've had these on sale earlier, Eastleigh shows just how many want to travel & support the team this season, a fair number are down here in the south as well, we can't just pop into the club shop to purchase our tickets
Old 31st August 2021, 08.03:19   #33-0 (permalink)
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Default Re: Southend Away

Quote:
Originally Posted by DenbighRed View Post
It sounds as though the ticketmaster membership is a separate thing completely from the club membership which was free to join until the end of May. My friend was confused he was having to pay another £10 when he assumed he was already a member.

If this is the case the club has communicated it really poorly.
This is what happened to me, assumed my membership number meant...I was a member but yes, it turns out I had to pay the £10 as my membership wasn't sufficient to purchase, very confusing it must be said, frankly I'd rather purchase away gane tickets from the relevant clubs, getting one from Eastleigh was a doddle
Old 31st August 2021, 08.07:17   #34-0 (permalink)
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Default Re: Southend Away

Quote:
Originally Posted by benwilliams View Post
Thanks Mike I've done it paying the £10 now but still don't think I should have had to! I wonder whether its some data entry thing in that the free membership sign ups simply haven't been copied over to the ticketmaster system
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Is the original membership just for home tickets then ?
I'm totally with you on this as I assumed my membership would be enough.
A lot of good things have come out of the club in recent months, but having to fork out just for the right to try & buy a ticket isn't really on in my book.
Rant over....
Old 31st August 2021, 09.23:33   #35-0 (permalink)
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Default Re: Southend Away

Could have sworn I signed up for free membership in the summer. None of those details work.
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Old 31st August 2021, 09.46:07   #36-0 (permalink)
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Default Re: Southend Away

If you can it’s a lot less stressful going to the club and get the tickets, was nobody there when I went, and you get the tickets in your hand rather than waiting for the postman !
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