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Old 31st August 2021, 09.48:55   #37-0 (permalink)
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Default Re: Southend Away

Ticketing system needs a complete overhaul.
No option for print at home so we end up fingers crossed hoping that the tickets arrive in time.
Not good enough to blame ST collections etc. these tickets should have been available last week. Southend were selling last Tuesday.
Old 31st August 2021, 10.10:47   #38-0 (permalink)
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Default Re: Southend Away

You can see what happened of course. The priority was getting out the season tickets and because the supplier sent them late we had the long queues on Thursday. But the decision to delay issuing Southend tickets until after the County match could have been so easily resolved by only selling their tickets online. Now we have paper tickets sold at the club alongside an online system which is not working well and exiles have to hope their on-line purchase brings something in the post because the print at home option is not there.
Pretty poor stuff.
Old 31st August 2021, 10.39:57   #39-0 (permalink)
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Default Re: Southend Away

I’ve been able to buy Southend away tickets but I got an email saying they would be delivered to my home address but I’m away in London this week - does anyone know how I can request they’re posted to a different address or who I can email/tweet?
Old 31st August 2021, 10.44:52   #40-0 (permalink)
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Default Re: Southend Away

I bought 4 tickets but didn't have to pay any postage which seems a bit strange.

This the case for anybody else?
Old 31st August 2021, 11.07:17   #41-0 (permalink)
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Default Re: Southend Away

Quote:
Originally Posted by DenbighRed View Post
I bought 4 tickets but didn't have to pay any postage which seems a bit strange.

This the case for anybody else?
Yeah, bought two at £18 each, and total charge is £36 just hope they turn up now !!
Would much rather deal with the home clubs ticket systems this season based on the Southend experience
Old 31st August 2021, 11.16:24   #42-0 (permalink)
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Default Re: Southend Away

My son has bought 2 , he lives in Maidstone ,no mention of a postage fee he paid £36 no
print at home option
Old 31st August 2021, 11.18:58   #43-0 (permalink)
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Default Re: Southend Away

Quote:
Originally Posted by Windsor Mike View Post
Yeah, bought two at £18 each, and total charge is £36 just hope they turn up now !!
Would much rather deal with the home clubs ticket systems this season based on the Southend experience
How? I was only allowed to get 1 per membership?
Old 31st August 2021, 11.21:10   #44-0 (permalink)
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Default Re: Southend Away

Quote:
Originally Posted by René Higuita View Post
How? I was only allowed to get 1 per membership?
My mate could get up to 9.
Old 31st August 2021, 11.22:38   #45-0 (permalink)
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Default Re: Southend Away

Quote:
Originally Posted by René Higuita View Post
How? I was only allowed to get 1 per membership?
Website is not great, you need to put in the total tickets, then when you click on a ticket on right side of page scroll down the amount you have asked for show there, I have a sneaky feeling the tickets are being posted from the club shop as they have them there !
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