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31st August 2021, 09.48:55 | #37-0 (permalink) |
retired & running a pub
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Re: Southend Away
Ticketing system needs a complete overhaul.
No option for print at home so we end up fingers crossed hoping that the tickets arrive in time. Not good enough to blame ST collections etc. these tickets should have been available last week. Southend were selling last Tuesday. |
31st August 2021, 10.10:47 | #38-0 (permalink) |
Taking coaching badges
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Re: Southend Away
You can see what happened of course. The priority was getting out the season tickets and because the supplier sent them late we had the long queues on Thursday. But the decision to delay issuing Southend tickets until after the County match could have been so easily resolved by only selling their tickets online. Now we have paper tickets sold at the club alongside an online system which is not working well and exiles have to hope their on-line purchase brings something in the post because the print at home option is not there.
Pretty poor stuff. |
31st August 2021, 10.39:57 | #39-0 (permalink) |
Trialist
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Re: Southend Away
I’ve been able to buy Southend away tickets but I got an email saying they would be delivered to my home address but I’m away in London this week - does anyone know how I can request they’re posted to a different address or who I can email/tweet?
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31st August 2021, 11.07:17 | #41-0 (permalink) | |
Club Captain
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Re: Southend Away
Quote:
Would much rather deal with the home clubs ticket systems this season based on the Southend experience |
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31st August 2021, 11.22:38 | #45-0 (permalink) |
Legend
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Re: Southend Away
Website is not great, you need to put in the total tickets, then when you click on a ticket on right side of page scroll down the amount you have asked for show there, I have a sneaky feeling the tickets are being posted from the club shop as they have them there !
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