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Old 1st September 2021, 08.10:25   #41-0 (permalink)
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Default Re: Free Membership

Complete mess this system.

I get the members emails but cannot sign into a members area etc.

Tried password resets but get nothing. Seems like theyve just used the "membership" thing as a way to get people signed up to a newsletter, and then had a further idea to charge fans for the privaledge of buying tickets...
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Old 1st September 2021, 08.34:34   #42-0 (permalink)
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Default Re: Free Membership

This is a complete shambles got the news letter this month. Having received the first 2 and then nothing for a couple of months. Still no idea what my membership number is. Live away so don't have a season ticket but want to buy match tickets once available. Have been to a couple of the preseason away games and Solihull as was able to buy from the opposition but can't buy from my own club. Apparently "Currently you have no active memberships". I have tried emailing the club to get details of my membership to no avail.
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Old 1st September 2021, 08.53:00   #43-0 (permalink)
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Default Re: Free Membership

Suggest people email Geraint and ask him to forward their complaint on to the relevant person. Once enough people do so then the club should realise they have an issue that needs addressing.
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Old 1st September 2021, 08.54:31   #44-0 (permalink)
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Default Re: Free Membership

Perhaps its time Humphrey got on this site rather than the Bleeder that no one buys.
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Old 1st September 2021, 10.20:55   #45-0 (permalink)
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Default Re: Free Membership

Sure their are lots of exciting things happening at the club. Who wants to do the nuts and bolts dirty work? Heard they tried to get former trust volunteer back in to sort it out...

Surely an IT consultant could sort it? We have enough cash to spend £20k or whatever to get it working slickly?
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Old 1st September 2021, 15.56:41   #46-0 (permalink)
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Default Re: Free Membership

I had similar experience but seem to now got through it. Like others, my login wasn't recognised, I emailed the club and got the automated disastrous reply saying to expect a response in 20days. I live in Wiltshire so wanted to ensure I could listen to the 1st match so I went to the website and again it rejected my login, I then went to the Wrexham player tab and selected the match. It told me I had to register for free, I did and now all works well. Hope you get some luck with this.
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Old 1st September 2021, 16.06:43   #47-0 (permalink)
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Quote:
Originally Posted by Drury-red View Post
At the start of the year (ish), I signed up to become a Wrexham AFC 'member' for free.

I am now looking to buy tickets from the website and it asks for my membership number. I cannot find any record of this in my inbox. I've also tried logging in but it says my login details are incorrect.

I'm now likely to shell out £10 to become a member again. Has anyone managed to successfully log in to their membership account after signing up during the 'free period'?
Your free club membership isn't anything to do with Ticketmaster. It's a separate registration.
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Old 1st September 2021, 18.43:03   #48-0 (permalink)
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Default Re: Free Membership

Just had an email through from the club with my membership number.
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Old 1st September 2021, 19.26:24   #49-0 (permalink)
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Default Re: Free Membership

Quote:
Originally Posted by Dudders666 View Post
Just had an email through from the club with my membership number.
Same here
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Old 1st September 2021, 19.28:41   #50-0 (permalink)
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Default Re: Free Membership

Likewise.
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