Dan Sear

[pricey]

Originally Posted by EnglishRed

Is that something you'd normally release to the public? beyond a few empty phrases.

I'm not being disingenuous, I just wouldn't expect a CEO to be doing that, you'd hope they'd be too busy.

For whats its worth I expect behind the scenes needs a massive overhaul, its mostly been volunteers for years hasnt it? we need salaried, properly trained staff.

I think that's got to be part of the problem. No disrespect to any of the many volunteers but I wouldn't hope now that anyone customer facing had to be a club employee, reporting into FR or whoever. Clear accountability and responsibility.

Anyway, if you know how I can buy a home ticket or green tiktok shirt, hit me up Fleur!

[Connah's Quay Red]

Seems odd if he has been pushed, normally for a fall guy, that'd be someone in middle management, someone with input into the decision making, not the people working in the shop.

You can't blame him for the stock situation which is down to Brexit, covid and a national shortage of HGV drivers. Nor would you think he had any say in the choosing of Ticketmaster as a partner.

It was obvious the commercial side wouldn't be fixed overnight, probably a turnaround of 3-6 month's. Hopefully everything can be sorted asap.

Good luck to Dan, who was always great the few times I've been to the shop.

[EnglishRed]

Originally Posted by TopCornerFergie

That's exactly what a CEO should be doing isn't it?

The "behind the scenes" stuff is done by people overseen by the CEO

The main role for a CEO is to be the face of their organisation

I dont know. Maybe? I thought their main role would be making top level decisions.

I have no idea what a CEO of a football club is expected to do tbh. But looks like a lot of people also expect far more visibility.

[jonesfach]

We’ve literally not seen or heard much from our new CEO...pretty much says it all.

It’s time she now steps up to the plate otherwise the writing is on the wall for her.

My other thought was is this a distraction before SH gets the job full time to appease THE 31 ??

[Back of the Kop]

Originally Posted by EnglishRed

Is that something you'd normally release to the public? beyond a few empty phrases.

I'm not being disingenuous, I just wouldn't expect a CEO to be doing that, you'd hope they'd be too busy.

For whats its worth I expect behind the scenes needs a massive overhaul, its mostly been volunteers for years hasnt it? we need salaried, properly trained staff.

No, they are fair points you're putting across.

In the vast amount of organisations you'd be absolutely right but CEO of a football club with upwards of 6,000 ST holders and almost 20,000 members worldwide, you're in in the public eye.

Communication is important even at her level methinks

[cardiffred]

Originally Posted by Connah's Quay Red

Seems odd if he has been pushed, normally for a fall guy, that'd be someone in middle management, someone with input into the decision making, not the people working in the shop.

You can't blame him for the stock situation which is down to Brexit, covid and a national shortage of HGV drivers. Nor would you think he had any say in the choosing of Ticketmaster as a partner.

It was obvious the commercial side wouldn't be fixed overnight, probably a turnaround of 3-6 month's. Hopefully everything can be sorted asap.

Good luck to Dan, who was always great the few times I've been to the shop.

Maybe he’s simply had enough. Can’t have been much fun over the past month.

[EnglishRed]

Originally Posted by Back of the Kop

No, they are fair points you're putting across.

In the vast amount of organisations you'd be absolutely right but CEO of a football club with upwards of 6,000 ST holders and almost 20,000 members worldwide, you're in in the public eye.

Communication is important even at her level methinks

I think you're right on your final point.

I suppose after the issues we've had she probably should have addressed them directly and publicly.

[NewportRoadEnd]

Give her a chance. How long has she been in post? The clubs off the field set up is amateur and this year it’s had to build as well as respond to massive increase in demand as well as issues around covid and Brexit. One of those things would have been hard - all of them at the same time even more challenging.

In terms of the style of the CEO, I guess it depends on them and the organisation they are part of. I’m not sure we need R&R, Ker, and the CEO to be a spokesperson. From the outside I would guess FR first focus is the commercial side - and perhaps this is part of the change.

Also quite interesting the big culture change we still need to go through. Whatever your views on the employee in question, this is an internal staffing issue that has literally nothing to do with us.

[lloydyp]

Originally Posted by jonesfach

We’ve literally not seen or heard much from our new CEO...pretty much says it all.

It’s time she now steps up to the plate otherwise the writing is on the wall for her.

My other thought was is this a distraction before SH gets the job full time to appease THE 31 ??

Well maybe SH has already had several interviews as he's allegedly sat with the CEO at several games already this season.