Email to Fleur and Geoff

[Hightown Brymbo Red]

Originally Posted by MichaelP

To expand on the drinks part of the email. A friend pointed out at the game that there was a4 piece of paper saying that Wrexham Pints [ draught ] was £4

Whereas then when the draught ran out the staff were passing off the bottles which is less volume as the same price. Would you be happy if say you were at a bar / pub and you got charged the exact same price for something that isn’t what you were expecting . That’s fine though eh ?

What have the wst done well?

*Took over the club and got it making money.
*Won the FA trophy.
*Got to another FA trophy final which wasn’t as good as first one of course.
*Got to the playoff final and on another day could of won it.
*98 point total in one season.
*2 FA cup 3rd rounds and on both occasions we could of got to the 4th round had it not been the last 15 minutes of stoke game and penalties of brighton replay game.
*Secured a lease for the ground with Glyndwr.
*Managed to obtain a full Welsh international game in a long time.
*Never in debt.
*Season tickets arrived without having to repeatedly queue up for them.
*Merchandise arrived and didn’t have to wait long timescales after paying.
*Felt part of the club in regards to being able to drink in the cent / 1864 which you cannot now unless you wave your money around.
*Attracted music artists to the ground- notably Stereophonics x 2.

Not bad for a supporter run club.

You forgot the dodgy loans?
Spending 1.8 million Ward money on what?
Security guards employed so the elite could watch the matches in peace
Sacking Joey
The shambles of the ticketing of the Grimsby match
The lies about playing budgets
Cash and cheques left in a car ( to be later stolen)
Taking us to the bottom of the league
Employing of cheap options as managers
Signing us up to a ridiculous and unaffordable deal to rent the Racecourse.
Facilities not improved for years accepting unhygienic toilets etc
Poor quality food outlets

So glad we have our club back

[MichaelP]

Originally Posted by fezbob

Perhaps there are some fans who would be happy for the club to take a dump on their doorstep.

Wouldn’t be surprised.

[MichaelP]

Originally Posted by Hometown Unicorn

I agree, but there's little excuse for manky seats.

Quit moaning and your a clown !

If you listen to JH-94

[Trodat]

Some people are just never happy

[JH-94]

Originally Posted by MichaelP

Quit moaning and your a clown !

If you listen to JH-94

Shall we all have a guess what the P stands for?

My guess is Plonker

[RexRentFree]

Originally Posted by MichaelP

Dear Fleur / to whom it concerns,

I would like to take the time to highlight some issues which you will already be aware of but seem to not be admitting / communicating with your customers.

This list is not exhaustive.

*Shirts being sold online when you don’t have them in stock.
*Gin being sold online when you don’t have it in stock.
*Gin being sold cheaper in Morrison’s Supermarkets in Wales than the club even though the club is meant to have exclusive rights.
*Getting supporters to stand in queues for their season tickets and then supporters finding out their season ticket hasn’t even arrived so they have to come back. Then they get sent out in post then not received so more long queues.
*Selling away match tickets without giving any priority to Season ticket holders.
*No news on when shares that have been paid into the club prior to takeover will be coming back to those who paid.
*Bottles being sold for same price as pints at Saturdays game v Woking.
*Persons in positions at the club that don’t reply to supporters emails.
*Person in position at the club has left - own accord or pushed?
*No open dialogue communication from the club apart from a weekly article in the Leader newspaper on a Thursday.

How much longer are we meant go be going on like this? The club is meant to becoming more professional since the new persons in posts.

Having advertising boards that alternate sponsors , attracting big name sponsors is all well and good but what about the basics communicating with your customers / supporters who quite frankly getting fed up.

You may say that these are “teething” issues. Well admit when you have messed up you will get more credit than hiding behind the volunteers who have to pick up the pieces.

Thank you for taking the time to read this email.

Michael P

* I have sent this email already to Fleur and Geoff but had no response as of yet. Whilst some will say why put it on a messageboard then? I don’t have an answer apart from hoping someone can get the message sent to someone else.

It’s strange that you start the email by saying they will already be aware of these issues but proceed to list them anyway.

Your point seems to be more questioning a lack of communication and wanting updates regarding what action is being taken to address various issues. However I don’t feel a private business or football club needs to provide chapter and verse on what’s going on behind the scenes on a daily basis.

If I have an issue with Amazon I don’t write an email to Jeff Bezos asking him to issue regular press communication on why my order hasn’t been fulfilled and also any other perceived issue at Amazon.

We’re all aware of the massive increase in demand for everything and gradually this will be resolved, but writing emails to the CEO and posting them on here comes across virtue signalling and point scoring.

[Bad Attitude]

A bit of patience needed but also it's not difficult to get some temps in to help with admin or to jet wash the seats in the Border Stand. Excuse could be that the stand wasn't handed over from the refurb contractors till late on, but would expect something to be done before Saturday.

[Cenotaff]

A nice simple change would be to have a steward on the Mold Road (the actual road) directing Wrexrent fans to the correct turnstiles. People were queuing down the road in one giant line assuming it was for all turnstiles when it was a case of people joining the queue for the first turnstile. When you're walking up from town you're not going to know that.

Just 1 steward on the road could have cleared some chaos/confusion. Some signs high inside the concourse directing people to male/female toilets, seating sections would help too. When it's rammed in there you can't see much information.

Not digs, just some simple stuff that can help going forward.

[Foxy]

I’m guessing that the name “MichaelP” is a red herring , and that this guy is one of the “31”.