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Old 13th September 2021, 14.39:33   #71-0 (permalink)
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Default Re: Email to Fleur and Geoff

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Originally Posted by Green Dragon View Post
Most CEOs need at least an initial 90 days to come in and assess their organisation. From this any transition plan will be developed and delivered.

Fleur has joined an organisation which is seeing rapid growth in a short period of time and without the infrastructure to support it. No doubt she will bring in new people to support and the process to underpin the change required. Recruiting good candidates can take about 3 to 5 months and I expect she needs more experienced people around her.

I very much doubt the shirt provision and new ticketing system had anything to do with her. These may well have been inflight when she arrived.

We should be grateful for the new investment and the bright future ahead. However it seems since Gutterman and Hamilton Wrexham fans have needed a target to moan about.

For some people their only progression is transferring their moans from Spencer to Fleur.

We should give the new ownership team time and be grateful for what they’ve done so far. I think we’d all agree getting a competitive team on the pitch was their first priority and they’ve achieved this.
Exactly, I can live with most things as we have clearly invested in the football side of things, which is the number 1 reason why we all care about the club. Not why a bottle costs the same as a pint.
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Old 13th September 2021, 14.40:11   #72-0 (permalink)
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Default Re: Email to Fleur and Geoff

This thread is wind up surely . Yes they need improve in a few areas but we are a million miles away from the doom days of Spencer and his mates using us a play thing .get a grip ffs
Old 13th September 2021, 14.40:48   #73-0 (permalink)
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Default Re: Email to Fleur and Geoff

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Originally Posted by louisleftboot View Post
Exactly, I can live with most things as we have clearly invested in the football side of things, which is the number 1 reason why we all care about the club. Not why a bottle costs the same as a pint.
Clearly you don't have your priorities right. We come to the game to get bladdered not watch it...
Old 13th September 2021, 14.41:19   #74-0 (permalink)
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Default Re: Email to Fleur and Geoff

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Originally Posted by MichaelP View Post
Dear Fleur / to whom it concerns,

I would like to take the time to highlight some issues which you will already be aware of but seem to not be admitting / communicating with your customers.

This list is not exhaustive.

*Shirts being sold online when you don’t have them in stock.
*Gin being sold online when you don’t have it in stock.
*Gin being sold cheaper in Morrison’s Supermarkets in Wales than the club even though the club is meant to have exclusive rights.
*Getting supporters to stand in queues for their season tickets and then supporters finding out their season ticket hasn’t even arrived so they have to come back. Then they get sent out in post then not received so more long queues.
*Selling away match tickets without giving any priority to Season ticket holders.
*No news on when shares that have been paid into the club prior to takeover will be coming back to those who paid.
*Bottles being sold for same price as pints at Saturdays game v Woking.
*Persons in positions at the club that don’t reply to supporters emails.
*Person in position at the club has left - own accord or pushed?
*No open dialogue communication from the club apart from a weekly article in the Leader newspaper on a Thursday.

How much longer are we meant go be going on like this? The club is meant to becoming more professional since the new persons in posts.

Having advertising boards that alternate sponsors , attracting big name sponsors is all well and good but what about the basics communicating with your customers / supporters who quite frankly getting fed up.

You may say that these are “teething” issues. Well admit when you have messed up you will get more credit than hiding behind the volunteers who have to pick up the pieces.

Thank you for taking the time to read this email.

Michael P

* I have sent this email already to Fleur and Geoff but had no response as of yet. Whilst some will say why put it on a messageboard then? I don’t have an answer apart from hoping someone can get the message sent to someone else.
is it worth sending a message to Ryan and Rob on twitter ?
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Old 13th September 2021, 14.44:43   #75-0 (permalink)
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Default Re: Email to Fleur and Geoff

MichaelP
I can see why you’re a newbie
Around the ground are some bright light twinkling boards. I noticed on Saturday that there were notices asking for people to help as they are recruiting like mad.
Instead of spending your time on here sending emails, roll your sleeves up and get yourself down to the club and offer help?
I know from personal experience that some of the people at the club are working a huge amount of hours, probably more than they should if they know what’s good for them but they are doing it because they are trying their best.

Give them a break ��*♀️
On Saturday some Sarah what’s her face posted on Twitter for Fleur to sort her shit out! Because the scoreboard wasn’t working and she hadn’t seen or heard the 50/50 results.
Really? I despair of our fans on times.
BTW harry53 doesn’t read rp - he reckons it’s bad for his health!

Last edited by Ddraigoch; 13th September 2021 at 14.45:50..
Old 13th September 2021, 14.58:25   #76-0 (permalink)
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Default Re: Email to Fleur and Geoff

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Originally Posted by MichaelP View Post
To expand on the drinks part of the email. A friend pointed out at the game that there was a4 piece of paper saying that Wrexham Pints [ draught ] was £4

Whereas then when the draught ran out the staff were passing off the bottles which is less volume as the same price. Would you be happy if say you were at a bar / pub and you got charged the exact same price for something that isn’t what you were expecting . That’s fine though eh ?

What have the wst done well?

*Took over the club and got it making money.
*Won the FA trophy.
*Got to another FA trophy final which wasn’t as good as first one of course.
*Got to the playoff final and on another day could of won it.
*98 point total in one season.
*2 FA cup 3rd rounds and on both occasions we could of got to the 4th round had it not been the last 15 minutes of stoke game and penalties of brighton replay game.
*Secured a lease for the ground with Glyndwr.
*Managed to obtain a full Welsh international game in a long time.
*Never in debt.
*Season tickets arrived without having to repeatedly queue up for them.
*Merchandise arrived and didn’t have to wait long timescales after paying.
*Felt part of the club in regards to being able to drink in the cent / 1864 which you cannot now unless you wave your money around.
*Attracted music artists to the ground- notably Stereophonics x 2.

Not bad for a supporter run club.
Really?
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Old 13th September 2021, 14.58:40   #77-0 (permalink)
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Default Re: Email to Fleur and Geoff

If Rob or Ryan read anything on here, what do you think their thought would be. We are not going to last long under their ownership that's for sure.
Old 13th September 2021, 15.00:08   #78-0 (permalink)
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Default Re: Email to Fleur and Geoff

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Originally Posted by Redpensioner View Post
If Rob or Ryan read anything on here, what do you think their thought would be. We are not going to last long under their ownership that's for sure.
Doubt they would worry. Its only a few dissenting voices on a forum.
Old 13th September 2021, 15.04:36   #79-0 (permalink)
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I had a lengthy chat with a long term employee of the club yesterday.

There's a lot going on behind the scenes transforming the club into a 'proper' business. Flower is throwing her weight around and upsetting a few people in the process. Its clearly not all a bed of roses off the pitch.

Many are hacked off. Long hours including people in unpaid volunteer positions who are putting in 12 hour shifts every day.
Old 13th September 2021, 15.10:09   #80-0 (permalink)
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Default Re: Email to Fleur and Geoff

Quote:
Originally Posted by Wrexy View Post
I had a lengthy chat with a long term employee of the club yesterday.

There's a lot going on behind the scenes transforming the club into a 'proper' business. Flower is throwing her weight around and upsetting a few people in the process. Its clearly not all a bed of roses off the pitch.

Many are hacked off. Long hours including people in unpaid volunteer positions who are putting in 12 hour shifts every day.
I'm glad they are transforming the business into a 'proper' business, it certainly needs it.
A CEO is there to 'throw their weight around' provided it results in things getting done. You rarely get to be a CEO by being 'nice' and not ruffle any feathers.
And, although i realise they are volunteering due to their love for the club and wanting to be involved, if its causing so much stress and aggro..just walk away!
They aren't getting paid for the stress involved.
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