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11th October 2021, 07.27:31 | #1-0 (permalink) |
Moderator
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Shirt Situation
Mine was a father's day present and still hasn't arrived. Was told last time (which must have been over a month ago now) that it had been dispatched. Don't really want to be doing a charge back but its a bit of a joke by this point, they don't answer the phone to speak to you either so it means you have to go in! I don't live in Wrexham an work office hours.) |
11th October 2021, 07.33:47 | #2-0 (permalink) |
Squad Player
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Re: Shirt Situation
I ordered a black training shirt from the online shop website (as the home and away shirts were out of stock) for my sister on the 6th, got a dispatch email on the 7th, got the shirt in the post on the 9th.
Was really pleasantly surprised at the whole speed of it. Is there a problem with the home/away shirt stock and getting more in?
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DaveOMac Wrexham Juan - Chester Nil. |
11th October 2021, 07.53:49 | #3-0 (permalink) | |
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Re: Shirt Situation
Quote:
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13th October 2021, 18.00:49 | #5-0 (permalink) |
Taking coaching badges
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Re: Shirt Situation
At our last home game they where advertising that the Leisurewear was now it stock, but the online shop says, coming soon.
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Always remember that you are absolutely unique. Just like everyone else. |
13th October 2021, 18.28:55 | #6-0 (permalink) |
Legend
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Re: Shirt Situation
I managed to get all the shirts I wanted from in the shop on release day so I can't moan personally but the supply issues generally are a tricky one. Frustrating for customers who have been kept waiting but also I suspect frustrating for the club... I'd struggle to see any scenario where they are happy to have been letting people down.
I don't think the club are massively at fault here... Victim of success. I see the only failing as being their poor communication and transparency. I guess the question about a charge back comes down to what you want. Doing a charge back isn't going to get you a shirt any sooner...if you no longer want it then i can't see anything wrong with doing it now, but if you desperately want the shirt wait it out and when they come into stock go into the shop and make sure you get one... Then do a charge back. And if you can't make it into the shop due to location pm me and I'll send you my number... I'll happily call in for you as I'm only a mile from the ground. |
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