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Old 22nd November 2021, 17.45:26   #82-0 (permalink)
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Default Re: Shaun Harvey interview on Calon

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Originally Posted by NewportRoadEnd View Post
He knows football inside out - as you testify. But you think he's wrong about Ticketmaster. Logical gymnastics.
Are you saying that he can never be wrong about anything, then?
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Old 22nd November 2021, 17.59:04   #83-0 (permalink)
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Default Re: Shaun Harvey interview on Calon

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Are you saying that he can never be wrong about anything, then?
No, I'm saying it's funny to, in the same breath, compliment someone's football knowledge while also saying that you, an internet commentating nobody with no connection to the club, or to Ticketmaster, know better.
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Old 22nd November 2021, 18.02:27   #84-0 (permalink)
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Default Re: Shaun Harvey interview on Calon

Sounds like more of a WiFi problem at turnstiles?
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Old 22nd November 2021, 18.18:35   #85-0 (permalink)
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Default Re: Shaun Harvey interview on Calon

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Originally Posted by waxcrayon View Post
Sounds like more of a WiFi problem at turnstiles?
That’s one issue.

I also think our WST-era databases were not fully understood and incompatible with Ticket Master software.

An IT faff due to insufficient understanding of the issues.
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Old 22nd November 2021, 18.52:15   #86-0 (permalink)
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Default Re: Shaun Harvey interview on Calon

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Originally Posted by NewportRoadEnd View Post
No, I'm saying it's funny to, in the same breath, compliment someone's football knowledge while also saying that you, an internet commentating nobody with no connection to the club, or to Ticketmaster, know better.
I don't think anyone knows what point you're trying to make.

If you've listened to it you'll know he said they simply didn't expect such a demand for tickets and that's why the system failed. They weren't prepared, or at least the highly paid CEO wasn't prepared, seeing as that's her job according to Harvey.
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Old 22nd November 2021, 18.53:43   #87-0 (permalink)
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Default Re: Shaun Harvey interview on Calon

Didn't have to remove my ticket from the wallet on Saturday to have it scanned. A big improvement.
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Old 22nd November 2021, 22.34:36   #88-0 (permalink)
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Default Re: Shaun Harvey interview on Calon

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Originally Posted by Prodigal Dragon View Post
That’s one issue.

I also think our WST-era databases were not fully understood and incompatible with Ticket Master software.

An IT faff due to insufficient understanding of the issues.
Poor connectivity in the turnstiles and inconsistencies as above.

Curzon game was used as a dry run for the new kit and was a massive fail. Ticketmaster had a rep there to oversee things and it was a disaster.

Since then there have been problems with the turnstiles not recognising some STs. The ST holders have been sent to the office to see that their ST had been wrongly cancelled (hence problems at turnstiles). Less of an issue now but there are still teething problems with the Ticketmaster system and a handful of STs still have issues

Last edited by Wrexy; 22nd November 2021 at 22.47:37..
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Old 23rd November 2021, 08.10:29   #89-0 (permalink)
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Default Re: Shaun Harvey interview on Calon

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Originally Posted by Wrexy View Post
Poor connectivity in the turnstiles and inconsistencies as above.

Curzon game was used as a dry run for the new kit and was a massive fail. Ticketmaster had a rep there to oversee things and it was a disaster.

Since then there have been problems with the turnstiles not recognising some STs. The ST holders have been sent to the office to see that their ST had been wrongly cancelled (hence problems at turnstiles). Less of an issue now but there are still teething problems with the Ticketmaster system and a handful of STs still have issues
Thanks.
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Old 23rd November 2021, 14.33:06   #90-0 (permalink)
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Default Re: Shaun Harvey interview on Calon

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Originally Posted by Prodigal Dragon View Post
That’s one issue.

I also think our WST-era databases were not fully understood and incompatible with Ticket Master software.

An IT faff due to insufficient understanding of the issues.
I don’t remember the ticketing problems under WST ownership.
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